Corporate Fact Sheet
Read more about Syntax-Brillian.
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Contact Quick Links
Corporate Headquarters
Tempe, Arizona
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LCD Operations
City of Industry, California
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R&D
Boulder, Colorado
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Vivitar USA
Oxnard, CA 93030 USA
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Product Support
Olevia Product Support
Call Toll Free 1.866.9OLEVIA
or 1.866.965.3842
Brillian Product Support
Call Toll Free 1.888.647.7612

Privacy Policy
Sites covered by this Privacy Statement
This Privacy Statement applies to all Syntax-Brillian-owned websites
and domains, and our wholly owned subsidiaries including www.vivitar.com, www.olevia.com,
and www.syntaxbrillian.com.
Links to non- Syntax-Brillian
websites
The Syntax-Brillian websites may provide links
to third-party websites for your convenience
and information. If you access those links,
you will leave the Syntax-Brillian website. Syntax-Brillian
does not control those sites or their privacy practices,
which may differ from Syntax-Brillian’s. We do not
endorse or make any representations about third-party
websites. The personal data you choose to give
to unrelated third parties is not covered by the Syntax-Brillian
Privacy Statement. We encourage you to review the privacy
policy of any company before submitting your personal information.
Some third-party companies may choose to share
their personal data with Syntax-Brillian; that sharing
is governed by that third-party company's privacy policy.
Types
of information we collect
This Privacy Statement covers personal information,
non-personal data collection and aggregate
reporting.
Personal information is information that is associated with your name or personal identity. Syntax-Brillian uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Syntax-Brillian. We take seriously the trust you place in us. Syntax-Brillian will not sell, rent or lease your personal information to others.
On some Syntax-Brillian websites, you can order products or services, request information, subscribe to marketing or support materials, or register yourself or your Syntax-Brillian products. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, and contact preferences.
Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Syntax-Brillian collects and analyzes non-personal information to evaluate how visitors use the Syntax-Brillian websites.
Non-personal data we collect may include the pages visited on the Syntax-Brillian websites, unique URLs1 visited within Syntax-Brillian.com, browser type and IP2 address. Most non-personal data is collected via cookies or other analysis technologies. Syntax-Brillian.com Web pages use cookies, Web beacons and other technologies for data analysis and personalization services. Syntax-Brillian also places ads on other websites that may use cookies. To learn more, read Syntax-Brillian use of cookies and Web beacons.
How we use your information
Syntax-Brillian uses your personal information
to provide you with services and to help us
better understand your needs and interests.
Specifically, we use your information to help
you complete a transaction or order, to communicate
with you, to provide service and support, to
update you on services and benefits, to personalize
promotional offers and to personalize some
Syntax-Brillian websites. Occasionally we may also use
your information to contact you for market research regarding
Syntax-Brillian products or services. We will give you
the opportunity to choose your privacy preferences regarding
such communications (see section 7, "Your
privacy preferences and opting out"). Credit card
information is used only for payment processing
and fraud prevention. Credit card information and sensitive
personal data are not used for any other purpose by our
financial services providers or Syntax-Brillian and will
not be kept longer than necessary for providing the services,
unless you ask us to retain your credit card information
for future purchases.
In order to offer you a more consistent and personalized experience in your interactions with Syntax-Brillian, information collected through one Syntax-Brillian service may be combined with information obtained through other Syntax-Brillian services.
Syntax-Brillian is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. Our privacy practices are designed to provide protection for your personal information, all over the world. We may share your personal information within Syntax-Brillian and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries Syntax-Brillian will still handle information in the manner we describe here.
Non-personal data is aggregated for reporting about Syntax-Brillian website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
Who we share your information with
Syntax-Brillian will not sell, rent or lease
your personal information to others. Syntax-Brillian
will not share your personal information with
third parties except in responding to your
requests for products or services. Your permission
will be requested when you submit your information.
Syntax-Brillian shares customer information
across companies working on our behalf and
Syntax-Brillian -owned business entities, but
only as described above in "How
we use your information."
Syntax-Brillian contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of Syntax-Brillian and may not use it for any purpose other than to carry out the services they are performing for Syntax-Brillian. These service providers may change or we may contract with additional service providers to better accommodate our customers.
Syntax-Brillian will not share personal information with any other third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of Syntax-Brillian or its subsidiaries; or (iv) to protect the personal safety of Syntax-Brillian employees and third parties on Syntax-Brillian property.
Circumstances may arise where, whether for strategic or other business reasons, Syntax-Brillian decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Syntax-Brillian’s practice to seek appropriate protection for information in these types of transactions.
Access to and
accuracy of your information
Syntax-Brillian strives to keep your personal
information accurate. We have implemented technology,
management processes and policies to maintain
customer data accuracy. We will provide you
with access to your information, including
making reasonable effort to provide you with
online access and the opportunity to change
your information. To protect your privacy and
security, we will also take reasonable steps
to verify your identity, such as a password
and user ID, before granting access to your
data. Certain areas of Syntax-Brillian 's websites
may limit access to specific individuals through
the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.
Keeping your
information secure
Syntax-Brillian is committed to protecting
the information you provide us. To prevent
unauthorized access or disclosure, to maintain
data accuracy, and to ensure the appropriate
use of the information, Syntax-Brillian has
in place appropriate physical and managerial
procedures to safeguard the information we
collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, Syntax-Brillian subscribes to a fraud management service. This service gives you and Syntax-Brillian an extra level of security to guard against credit card fraud to protect your financial data.
Changes to this Statement
If there are updates to the terms of Syntax-Brillian's
Online Privacy Statement, we will post those
changes and update the revision date in this
document, so you will always know what information
we collect online, how we use it, and what
choices you have. For material changes to this
Statement, Syntax-Brillian will provide notification
to affected customers.
Contacting us
We value your opinions. If you have comments
or questions about our privacy policy, email
us at privacy@syntaxbrillian.com,
or send them to Syntax-Brillian Privacy at the following
address:
Syntax-Brillian Privacy
1600 N. Desert Dr.
Tempe, AZ 85281
Rev. May 2007
1. A URL (Uniform Resource Locator) is the
global address of documents and other resources
on the World Wide Web. For example, http://www
SyntaxBrillian.com is the URL for Syntax-Brillian
's U.S. home page.
2. An IP address is an identifier
for a computer or device on a Transmission
Control Protocol/Internet Protocol (TCP/IP) network, such
as the World Wide Web. Networks use the TCP/IP protocol
to route information based on the IP address
of the destination. In other words, an IP address
is a number that is automatically assigned
to your computer whenever you are surfing the
Web, allowing Web servers to locate and identify
your computer. Computers require IP addresses
in order for users to communicate on the Internet,
browse and shop.